Senior New Business Administrator

Job Description

Join a well-established financial services team as a Senior Customer Services Officer, supporting the Welcome & New Business operations. This is a hands-on senior role where you’ll assist management with team operations, handle complex client requests, and mentor junior staff members. You’ll be responsible for workflow management, training delivery, and ensuring exceptional service standards are maintained across all client interactions. The role offers excellent development opportunities in a collaborative environment that values both teamwork and individual initiative.